Just Superb! Thanks Oliva

I have had my Botox and fillers treatment done at Oliva Clinic recently. I am super happy with the outcome. The doctor is very nice and the staff very professional and experienced. I felt very relaxed and my treatment was done in just an hour.

The treatments have made a real difference to my confidence and I have received lots of advice. No words to praise. First class treatment and first class clinic.

Thanks Oliva.

Ravi

 


 

Client Stories

Client:- Good afternoon
Pallavi:- Good afternoon am I speaking to Mr.Murthy
Client:- Yes
Pallavi:- Iam Pallavi calling from Oliva Advanced Hair & Skin Clinics.
Since a couple of minutes for your valuable feedback sir.
Client:- Pls.Pls.Pls
Pallavi:- Hope you are enjoying service at Oliva?
Client: – Absolutely fine
Pallavi:- How was the clinic ambience and hygiene
Client:- Very good
Pallavi:- Did Dr.Veena do the consultation for you sir?
Client:- Yes.
Pallavi:- Did she clarify all your queries
Client:- She is an excellent doctor
Pallavi:- Did our therapists do a good job?
Were you comfortable with the therapist?
Client:- Yes
Pallavi:- Have you received reminder calls prior to your service
Client:- Yes I received
Pallavi:- Was the appointment time kept up sir?
Client:- Yes.
Pallavi:- Thank you so much for sharing your valuable feedback sir.


 

Pavani: – Very Good evening sir, am I speaking to Mr.Mahender
Client: – Yes
Pavani: – Iam Pavani calling from Oliva Advanced Hair & Skin Clinics.This is a feedback call sir, can u please rate the following questions on basis of 1 to 5.
1 being lowest and 5 being the highest.
Client:- Ok madam
Pavani: – How do you rate our clinic ambience and hygiene?
Client:- Very good
Pavani: – How did our front desk receptionist received you?
Client:- Very good
Pavani: – Did our doctor clarify all your queries?
Client: – Yes.
Pavani: – How was our doctor friendliness sir?
Client: – She was very friendly
Pavani: – How was our therapist friendliness sir?
Client: – they were very friendly
Pavani: – Have you received reminder calls prior to your service
Client: – Not yet madam because I have just completed only one service
Pavani: – Was the appointment time kept up sir?
Client: – Yes.
Pavani: – Would you like to give us any suggestions to improve our services in much better way?
Client: – No madam everything is good.
Pavani: -Thank you very much sir for your valuable feedback and have a great day sir.


 

Pavani: – Iam I speaking to Ms.Divya
Client:- Yes
Pavani: – Iam Pavani calling from Oliva Advanced Hair & Skin Clinics.
Client:- Ya.
Pavani: – This is a feedback call so can I please have 2 minutes of your time.
Client:- Ya sure
Pavani: – On a scale of 1 to 5 ,I would want you to rate the following questions, 1 being lowest and 5 being highest.
Client:- Ok
Pavani: – How do you rate our clinic ambience and hygiene?
Client:- higher
Pavani: – How did our front desk receptionist received you?
Client:- higher, everything is perfect
Pavani: – Did our doctor clarify all your queries?
Client: – Yes.
Pavani: – How was our doctor friendliness?
Client: – surely higher
Pavani: – How was our therapist friendliness?
Client: – higher
Pavani: – Have you received reminder calls prior to your service
Client: – No. it used to depend upon my feasibility
Pavani: – Was the appointment time kept up?
Client: – Yes.
Pavani: – Would you like to give us any suggestions to improve our services in much better way?
Client: – No nothing I feel very perfect in Hyderabad
Pavani: – Thank you very much for your valuable feedback and looking forward to seeing you at Oliva again.


 

Pavani: – Iam I speaking to Ms.Anuradha
Client:- Yes
Pavani: – Ms.Anuradha this is Pavani calling from Oliva Advanced Hair & Skin Clinics.
Client:- Ya.
Pavani: – This is a feedback call so can I please have 2 minutes of your time.
Client:- Ya sure
Pavani: – On a scale of 1 to 5 ,I would want you to rate the following questions, 1 beinglowest and 5 being highest.
Client:- Ok
Pavani: – How do you rate our clinic ambience and hygiene?
Client:- Dr Rajetha referred me to about your clinics, I rate 4
Pavani: – How did our front desk receptionist received you?
Client:M- 3
Pavani: – Did our doctor clarify all your queries?
Client: – 100 %
Pavani: – How was our doctor friendliness?
Client: – she was good
Pavani: – How was our therapist friendliness?
Client: – she was also good
Pavani: -Were you explained about the treatment earlier?
Client: – Yes, I have already taken this treatment before at other place but compared to it this is good. I was very happy while taking this treatment at Oliva.
Pavani: – Have you received reminder calls prior to your service
Client: – yes
Pavani: -Was the appointment time kept up?
Client: – Yes.
Pavani: -Would you like to give us any suggestions to improve our services in much better way?
Client: – Everything is fine.
Pavani: – Thank you very much for your valuable feedback and looking forward to seeing you at Oliva again.


 

Padma:- Good afternoon this is Padma from Oliva.
Client: – Yes
Padma:- Can I speak to Ms.Ginthi
Client: – Ya
Padma:- Well hai, I just wana ask you few questions and I want you to rate them on a scale of 1 to 5, 5 being the best and 1 being the least.
Client: – Ok.
Padma:- How do you rate our clinic ambience and hygiene?
Client: – 5
Padma:- How did our front desk receptionist received you?
Client: – 4
Padma:- Did our doctor clarify all your queries?
Client: – 5
Padma:- How was our doctor friendliness ?
Client: – 5
Padma:- How was our therapist friendliness?
Client: – 4
Padma:- Were you explained about the treatment earlier?
Client: – Yes
Padma:- Have you received reminder calls prior to your service
Client: – yes
Padma:- Was the appointment time kept up?
Client: – Yes.
Padma:- Would you like to give us any suggestions to improve our services in much better way?
Client: – No, everything is Good.
Padma:- Do you want to know about any other services mam?
Client: – I will be coming to clinic in a month then I will try to know about other treatments.
Padma:- Do you have any comments?
Client: – No.

Padma:- Ok.thank you very much for your valuable feedback. Have a nice day.

 


Padma:- Good evening Maa’m, This is Padma calling from Oliva.
Client: – Yes
Padma:- Iam I speaking to Ms.Vasantha
Client: – Ya tell me
Padma:- Well , I just wana ask you few questions and I want you to rate them on a scale of 1 to 5, 5 being the best and 1 being the least.
Client: – Ok
Padma:- How do you rate our clinic ambience and hygiene?
Client: – Excellent
Padma:- How did our front desk receptionist received you?
Client: – Very good
Padma:- Did our doctor clarify all your queries?
Client: – Yes
Padma:- How was our doctor friendliness ?
Client: – Very friendly
Padma:- How was our therapist friendliness?
Client: – Therapist was also very good
Padma:- Were you explained about the treatment earlier?
Client: – Yes
Padma:- Have you received reminder calls prior to your service
Client: – It was only one service so I have booked an appointment and came
Padma:- Was the appointment time kept up?
Client: – Yes.
Padma:- Would you like to give us any suggestions to improve our services in much better way?
Client: – Not really as iam done only with one session.
Padma:- Do you want to know about any other services mam?
Client: – Am little busy so may be not now.
Padma:- Do you have any comments?
Client: – No.
Padma:- Ok.thank you very much for your valuable feedback. Have a nice day