FREQUENTLY ASKED QUESTIONS

• What Are The Skin And Hair Conditions You Treat At Your Clinic?

  Oliva is a trusted name for various skin and hair-related advanced medico-aesthetic treatments performed by the best dermatologist in Chandigarh, including those for acne, scars, hair fall, ageing, pigmentation, unwanted hair removal and dark circles. We also treat melasma, freckles, tan, open pores, double chin, wrinkles, dark spots, hair thinning, premature balding and more. We also specialise in weight management and body contouring services besides removing moles, warts, birthmarks, stretchmarks, unwanted tattoos and skin tags.

• Can You Offer Personalised Advice And Treatment Plans Tailored To My Specific Skin And Hair Concerns?

  Yes, all treatments at Oliva guarantee long-lasting satisfaction due to the comprehensive approach of our dermatologists. They start the initial consultation process by recording your unique details like skin/hair type and tone, family medical history, current medical condition, and especially hormonal status. They also analyse your lifestyle, diet and sleep routine to arrive at a holistic diagnosis of the type, cause and severity of your condition. Accordingly, while customising a treatment plan, they suggest suitable modalities such as solo or combo treatment and the minimal sessions required to achieve the best results in minimal sessions.

• Are Your Treatments Safe For All Skin And Hair Types?

  Oliva is synonymous with a qualified medical team and cutting-edge USFDA-approved technology to ensure a doubly safe treatment experience. Our diligent commitment to service protocols and pre- and post-treatment support guarantees the best results with no significant side effects.

• What Are The Qualifications Of Your Doctors And Practitioners? Who Will Be Providing My Treatments?

  Oliva is proud to have the largest team of qualified dermatologists. All our medico-aesthetic procedures are doctor-led to assure you of utmost safety and care.

• Do You Offer Follow-Up Care After Treatment Or Consultations?

  Yes, Team Oliva provides comprehensive care, including detailed pre- and post-care guidance and advice on minimal follow-up sessions if needed to achieve the best results.

• What Should I Expect During My Initial Consultation With Your Specialists?

  The initial consultation with our leading dermatologists at Oliva starts with a physical examination of the affected area followed by a Dermascan or Trichoscan to identify your skin/hair type, tone and concern. Next, they may record your family medical history, current health concerns, hormonal status and lifestyle, and dietary and sleep habits to diagnose the cause. After completing this comprehensive analysis, our qualified medical expert will arrive at a customised solution that will include suitable modalities such as solo or combo procedures and the number of sessions you need.

• What Are Your Clinic Operation Hours?

  Oliva Clinic, Chandigarh, is open from Monday to Sunday, from 10 in the morning to 8 at night. We look forward to seeing you soon!

• Should I Book An Appointment To Visit Your Clinic, Or Do You Allow Walk-Ins?

  Seeking an appointment is a win-win for all. It helps us minimise delays and crowding at the clinic, and you can look forward to enjoying a seamless consultation experience. However, we try our best to accommodate walk-ins based on our medical team’s schedule.

• How To Get An Appointment At Your Clinic?

  You can call us at 📞82978 82978 or fill out the Book Appointment form online, and our customer support team will connect on priority to schedule your visit as per your preference.

• What Payment Methods Do You Accept At Your Clinic?

  All Oliva Clinics accept cash, credit/debit cards and UPI at our billing counters, so you have the flexibility to choose your preferred mode of payment.

• Do You Have An On-Site Pharmacy To Purchase Prescription Medicines And Skin or Haircare Products?

  Yes, with an on-site pharmacy available at all Oliva Clinics, you can easily procure all the medicines and products prescribed by our dermatologists for improving your skin and hair health under one roof after consultation.